Welcome Bonus 50% Casino + 50% Sports

1€ transferred from gaming account equals 1€ in chips, with no conversion fees or commissions charged

Winnings are paid out within a maximum of 7 days from the request

Chip purchases are possible at any time and are processed immediately

Documents can be submitted via email (servizioclienti@codere.com) or postal mail to Via Cornelia 498, Rome

Account considered inactive after 3 years of no access, with balance transferred to state treasury after 36 months

Users must send legible front/back copies of ID and tax code within 30 days of registration or account will be suspended. After 60 days total, contract is automatically terminated and account becomes inaccessible

Bonuses cannot be withdrawn, not even when closing the account. Only winnings from bonuses can be withdrawn, but the bonus amount itself is always forfeited

Operator reserves the right to reverse even winning bets if they resulted from technical errors, with verification costs borne by the operator. The bet amount is reversed, restoring account status to before the error

Contract automatically terminates if user allows third-party account use, commits fraud/collusion, uses AI software, exploits malfunctions, or is under police investigation. Very broad interpretation possible

Users cannot claim damages from operator or its auxiliaries for system downtime, defective/delayed/manipulated data transmission. Only irreversible hardware/software malfunctions result in refunds

Operator reserves the right to modify general conditions at any time. While they commit to timely communication, the burden is on users to stay informed of changes

Operator can modify or cancel promotions at any time, temporarily or permanently, without providing any advance notice. Users must periodically check for updates

After exercising right of withdrawal from contract, user cannot open a new account until 15 days have passed from withdrawal date